How to Redeem Damaged Banknotes



The banknote, the medium of exchange, is repeatedly circulated from one to another. Being continuously used, they finally become damaged such as mutilated, some parts missing, strained, or faded away, and therefore, they are not suitable for common use. According to the Currency Act 1958 Article 18, it states that damaged banknotes are no longer considered "the legal tender note for all debts, public and private" and these banknotes will be excluded and regulations of monetary exchange are enforced as follows :

Guidelines for Exchange of Damaged Banknotes

Damaged notes can be redeemed for new ones according to the following criteria.

1. Half note, mismatched note, mutilated note, or defaced note (with less than three-fifths of the original banknote remaining)

- Fill out a completed claim form available at a commercial bank and submit it together with a damaged note to the commercial bank’s officer.

- The Bank of Thailand determines the value of the damaged note. The reimbursement is made by bank transfer or by post as specified in the claim form

- Fire-damaged, water-damaged, insect-damaged, or decayed banknote should be handled with care and presented to the commercial bank’s officer for the issue of tag to be used in the exchange service processed by the Bank of Thailand

2. A banknote with three-fifths or more of the original banknote remaining

- Immediate exchange can be made at the full face value

Caused by fire

Animal wound

Decay from water damage

Damaged Banknote Exchange Service

Venue : 1. Government Savings Bank branches across the country
(Since August 1, 2008)

Venue : 2. Commercial banks across the country
(excluding the branches located in the department stores/shopping complexes)
Service Date : Wednesdays only

For additional information, please contact

Banknote Verification Section
Banknote Issue Department
Banknote Management Group
Bank of Thailand

Phone : 0-2356-8735-37

Note : Redeeming damaged banknotes is free of charge in any case.