4) A faded banknote means texts or letters on the banknote are not clear. If proved that it is a national banknote, it can be redeemed at its normal value.​ ​

​Damaged Banknote Exchange Service​​:

(excluding the branches located in the department stores/shopping complexes)
Service Date : Wednesdays only​

Guidelines for Exchange of Damaged Banknotes

Damaged notes can be redeemed for new ones according to the following criteria.

1. Half note, mismatched note, mutilated note, or defaced note (with less than three-fifths of the original banknote remaining)

​- Fill out a completed claim form available at a commercial bank and submit it together with a damaged note to the commercial bank's officer.

- The Bank of Thailand determines the value of the damaged note. The reimbursement is made by bank transfer or by post as specified in the claim form

-  Fire-damaged, water-damaged, insect-damaged, or decayed banknote should be handled with care and presented to the commercial bank's officer for the issue of tag to be used in the exchange service processed by the Bank of Thailand

2. A banknote with three-fifths or more of the original banknote remaining

- Immediate exchange can be made at the full face value ​

-- Redeeming damaged banknotes is free of charge in any case. --

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For additional information, please contact​:

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