• TH
    • TH
  • About BOT
    • Roles & History
    • Laws And Regulations
    • Organization And Executives
    • Committee
    • Financial Reports
    • Banknotes
    • Museum
  • Monetary Policy
    • Monetary Policy Committee (MPC)
    • Monetary Policy Target
    • Schedule of Meetings
    • MPC Meeting Results
    • MPC Publications
    • MPC Knowledge
    • Economic Conditions
    • Regional Economy
    • Research and Conference Papers
  • Financial Institutions
    • Financial Institutions Policy Committee
    • Thailand’s Financial Institutions​
    • BOT Roles and Responsibilities
    • Financial Institutions Supervision in Practice
    • Financial Institutions Policy
    • Supervision of Other Financial Corporations
    • Supervisory Coordination
  • Financial Markets
    • Monetary Operations
    • Financial Market Development
    • Foreign Exchange Market
    • Foreign Reserves Management
    • Foreign Exchange Regulations
    • Thai Reference Rate and LIBOR Transition
    • Bond Investor Registration
  • Payment Systems
    • Payment Systems Committee (PSC)
    • Payment Systems Policy
    • Oversight of Payment Systems
    • Payment Systems Act
    • Oversight of e-Payment Service Providers
    • BOT's Payment System Services
    • Payment Systems Standards
    • Payment Systems Notification & Circulars
    • Cross-border Payment
    • Financial Technology
  • Research and Conferences
    • Research
    • Conferences
    • Puey Ungphakorn Institute For Economic Research
  • Statistics
    • Financial Markets
    • Economic and Financial
    • Financial Institutions
    • Payment Systems
    • Regional Economic and Financial
    • Key Economic Indicators
    • Selected Recent Developments
    • BOT API
    • Statistics Handbook

  • Home
  • > Banknotes
Banknotes
Banknotes
  • About BMG
    • Awards and Certifications
    • Thai Banknote Evolution
    • BOT and Banknotes
  • History and Series of Banknotes
    • Series of Banknotes
    • Circulating Banknotes
    • Commemorative Banknotes
    • Banknote Production and Security Features
  • Banknote Production and Security Features
    • The History of the Note Printing Works
    • Banknote Production Process
  • Banknote Issues and Banknote Management
    • Banknote Issues and Currency Reserve
    • Banknote Operation Centers
  • Banknote Services

How to Redeem Damaged Banknotes​

The banknote, the medium of exchange, is repeatedly circulated from one to another. Being continuously used, they finally become damaged such as mutilated, some parts missing, strained, or faded away, and therefore, they are not suitable for common use. According to the Currency Act 1958 Article 18, it states that damaged banknotes are no longer considered "the legal tender note for all debts, public and private" and these banknotes will be excluded and regulations of monetary exchange are enforced as follows:


1) A half banknote  means the sheet is vertically divided in the middle of the note into two. This can be redeemed at its half value.​​​ 

​

​

2) A mismatched banknote  means a note attached with pieces of another banknote. If not more than 2 pieces mismatched and the same domination, the note can be redeemed at its normal value.​​  


​3) A mutilated banknote means a note of which some part is torn-off. If the banknote paper is left more than half, it can be redeemed at its normal value.​ 

​

​

4) A faded banknote means texts or letters on the banknote are not clear. If proved that it is a national banknote, it can be redeemed at its normal value.​ ​

​

​

     

​Damaged Banknote Exchange Service​​:

Government Savings Bank branches across the country ​​​​
Commercial banks across the country ​

(excluding the branches located in the department stores/shopping complexes)
Service Date : Wednesdays only​

Guidelines for Exchange of Damaged Banknotes

Damaged notes can be redeemed for new ones according to the following criteria.

1. Half note, mismatched note, mutilated note, or defaced note (with less than three-fifths of the original banknote remaining)

​- Fill out a completed claim form available at a commercial bank and submit it together with a damaged note to the commercial bank's officer.

- The Bank of Thailand determines the value of the damaged note. The reimbursement is made by bank transfer or by post as specified in the claim form

-  Fire-damaged, water-damaged, insect-damaged, or decayed banknote should be handled with care and presented to the commercial bank's officer for the issue of tag to be used in the exchange service processed by the Bank of Thailand

2. A banknote with three-fifths or more of the original banknote remaining

- Immediate exchange can be made at the full face value ​


-- Redeeming damaged banknotes is free of charge in any case. --

​​​

For additional information, please contact​:

Bangkok

​Banknote Verification Section
Tel. 0-2356-8735-37 

Rayong

​Rayong Banknote Operation Center
Tel. 0-3861-9157 # 8810

Chiang Mai
​

Chiang Mai Banknote Operation Center​

Tel. 0-5393-1025-6

Phitsanulok

​Phitsanulok Banknote Operation Center
Tel. 0-5526-2406-8 # 8840

​Khon Kaen

​Khon Kaen Banknote Operation Center
Tel. 0-4322-6051 # 8988

​Nakhon Ratchasima​

​Nakhon Ratchasima Banknote Operation Center
Tel. 0-4425-9642 # 8869, 8870

​Ubon Ratchathani ​

Ubon Ratchathani Banknote Operation Center​​

Tel. 0-4531-7882-3 # 8900

Songkhla

Hat Yai Banknote Operation Center
Tel. 0-7423-6200 # 4383

​Surat Thani

Surat Thani Banknote Operation Center
Tel. 0-7720-1307-8 # 8929, 8930

​


Share
Tweet
Share
Tweet
About BOT
  • Roles & History
  • Laws And Regulations
  • Organization And Executives
  • Committee
  • Financial Reports
  • Banknotes
  • Museum
Monetary Policy
  • Monetary Policy Committee (MPC)
  • Monetary Policy Target
  • Schedule of Meetings
  • MPC Meeting Results
  • MPC Publications
  • MPC Knowledge
  • Economic Conditions
  • Regional Economy
  • Research and Conference Papers
Financial Institutions
  • Financial Institutions Policy Committee
  • Thailand’s Financial Institutions​
  • BOT Roles and Responsibilities
  • Financial Institutions Supervision in Practice
  • Financial Institutions Policy
  • Supervision of Other Financial Corporations
  • Supervisory Coordination
Financial Markets
  • Monetary Operations
  • Financial Market Development
  • Foreign Exchange Market
  • Foreign Reserves Management
  • Foreign Exchange Regulations
  • Thai Reference Rate and LIBOR Transition
  • Bond Investor Registration
Payment Systems
  • Payment Systems Committee (PSC)
  • Payment Systems Policy
  • Oversight of Payment Systems
  • Payment Systems Act
  • Oversight of e-Payment Service Providers
  • BOT's Payment System Services
  • Payment Systems Standards
  • Payment Systems Notification & Circulars
  • Cross-border Payment
  • Financial Technology
Statistics
  • Financial Markets
  • Economic and Financial
  • Financial Institutions
  • Payment Systems
  • Regional Economic and Financial
  • Key Economic Indicators
  • Selected Recent Developments
  • BOT API
  • Statistics Handbook
Schedule of Releases
Terms and Conditions

Links
FAQ
Contact Us

©2015 Bank of Thailand. All rights reserved.   ( Best View with Chrome, Safari, Firefox or IE 10 (and above) )
Inquiry/Suggestion/Complaint
E-newsletter

Service Manager
Laksika Tel. (+66)-2356-8107

©2015 Bank of Thailand. All rights reserved.