• Government Savings Bank branches across the country ​​​​
• Commercial banks across the country ​(excluding the branches located in the department stores/shopping complexes) Wednesdays only
• Banknote Clinic at BOT learning center, 1st floor, every last Wednesday of every month at 10:00 am - 3:00 pm

Damaged notes can be redeemed for new ones according to the following criteria.

1. Half note, mismatched note, mutilated note, or defaced note (with less than three-fifths of the original banknote remaining)

• Fill out a completed claim form available at a commercial bank and submit it together with a damaged note to the commercial bank's officer.
• The Bank of Thailand determines the value of the damaged note. The reimbursement is made by bank transfer or by post as specified in the claim form
• Fire-damaged, water-damaged, insect-damaged, or decayed banknote should be handled with care and presented to the commercial bank's officer for the issue of tag to be used in the exchange service processed by the Bank of Thailand

2. A banknote with three-fifths or more of the original banknote remaining

• Immediate exchange can be made at the full face value