Damaged Banknotes

How to Redeem Damaged Banknotes

Damaged banknote characteristics

1. half banknote

A half banknote

A half banknote

means the sheet is vertically divided in the middle of the note into two. This can be redeemed at its half value.​​​ 

2. mismatched banknote

A mismatched banknote

means a note attached with pieces of another banknote. If not more than 2 pieces mismatched and the same domination, the note can be redeemed at its normal value.​​  


3. mutilated or defaced banknote


A mutilated banknote

means a note of which some part is torn-off. If the banknote paper is left more than half, it can be redeemed at its normal value.​ 

4. faded banknote

A faded banknote

means texts or letters on the banknote are not clear. If proved that it is a national banknote, it can be redeemed at its normal value.​

A faded banknote


  • Government Savings Bank branches across the country ​​​​
  • Commercial banks across the country ​(excluding the branches located in the department stores/shopping complexes) Wednesdays only
  • Banknote Clinic at BOT learning center, 1st floor, every last Wednesday of every month at 10:00 am - 3:00 pm

  1. A banknote, with three-fifths or more of the original banknote remaining with clear verification as genuine banknote, can be exchanged immediately at the full face value.
  2. Cases that need to complete the claim form  
  • Half note, mismatched note, mutilated note, or defaced note (with less than three-fifths of the original banknote remaining) that need the verification from specialists
  • Fill out a completed claim form available at a commercial bank and submit it together with a damaged note to the commercial bank's officer.
  • The Bank of Thailand determines the value of the damaged note. The reimbursement is made by bank account transfer as specified in the claim form
  • For the cases with complicated verification or further investigation, the Bank of Thailand may require period of verification of less than 60 days after the claim form date received. 


​Banknote Verification Section
Tel. 0-2356-8735-37 


​Rayong Banknote Operation Center
Tel. 0-3861-9157 # 8810

Chiang Mai

Chiang Mai Banknote Operation Center​

Tel. 0-5393-1025-6


​Phitsanulok Banknote Operation Center
Tel. 0-5526-2406-8 # 8840

​Khon Kaen

​Khon Kaen Banknote Operation Center
Tel. 0-4322-6051 # 8988

​Nakhon Ratchasima​

​Nakhon Ratchasima Banknote Operation Center
Tel. 0-4425-9642 # 8869, 8870

​Ubon Ratchathani ​

Ubon Ratchathani Banknote Operation Center​​

Tel. 0-4531-7882-3 # 8900


Hat Yai Banknote Operation Center
Tel. 0-7423-6200 # 4383

​Surat Thani

Surat Thani Banknote Operation Center
Tel. 0-7720-1307-8 # 8929, 8930

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