General questions

1. Where can I exchange commemorative banknotes?

• You can exchange commemorative banknotes at any commercial banks in Thailand.

2. Can I exchange foreign currency at the Bank of Thailand?

• The Bank of Thailand does not provide currency exchange service; however, you can contact commercial banks in Thailand.

Damaged Banknotes​​

​​​1. ​What should I do if I have damaged banknotes?

• People can take damaged banknotes to Government Savings Bank or commercial banks in Thailand.

​2. How long does it take to redeem damaged banknotes?​​​

• Money will be credited immediately for banknotes that have more than three-fifths of the original banknote remaining​. However, damaged banknotes which the Government Savings Bank or commercial banks​ are unable to exchange immediately are forwarded to the Bank of Thailand for examination. As a general rule, once the money reaches the Bank of Thailand, it takes around 10 - 15 days until either the redeemed amount is credited or the claim is rejected. See Damaged Banknote Policy​

Counterfeiting​

​​​​​​​1.  Wh​​at should I do if I come into contact with counterfeit banknotes?​

• ​You should notify the police or the Bank of Thailand immediately if you have received counterfeit money.​ It's illegal to knowingly use a counterfeit banknotes​​. See Counterfeit Banknote Suppression ​​

2.  How can I recognise counterfeit banknotes?​

• Our banknotes have many features designed to combat counterfeiting.

Polymer Banknotes

1. Why switching Polymer banknote?

• Paper banknotes have shorter lifespan. Switching to polymer enhances durability and cleanliness

2. Are paper banknotes still valid?

• Yes, they remain legal tender and can be used as usual.

Contact us

Banknote Literacy and Public Relations Section

Payment Infrastructure and Services Group, Bank of Thailand

Tel: 0-2356-8689 or 1213 # 4

e-mail: banknoteinfo@bot.or.th

Facebook: InTheWallet
Line: @banknoteguru